The material contained in this website is provided for general information simply and does not constitute acceptance of any agreements that may be made. We accept no responsibility for loss which may arise from reliance on information contained in this site or from any Private Hire Vehicle bookings made on this site.

Fixed price Rides must not differ from the drivers chosen route any deviation will result in the journey reverting to a fare decided by Sky Cars Minicabs.com will decide charges after considering the extra mileage and delay instigated either by the prevailing traffic conditions or by passenger.

It is advised that you save our office phone number 02086870707 and e-mail skycars@outlook.com. address while you are travelling.

The driver has the right to refuse any passenger that he feels may be a threat to his vehicle or himself.

Any mistake / errors / confusion made by customer for his/her self or booking on behalf of someone else of the Private Hire Vehicle will result in a charge of a minimum of £10.00 dependent upon the severity of the fouling.

Sky Cars Minicabs cannot be held accountable for any loss financial, professional, missed connection times, flights, trains, because the PHV are not arriving at the pick-up address at the booked time due to adverse weather, traffic conditions, road traffic accidents or road closures or being given the wrong booking information by the customer or customer booked it online and got the booking reference but customer did not get any confirmation from etc.

Standard luggage assumes that one medium Size suitcase carry up to 23kg. Any extra luggage that the driver of Private Hire Vehicle cannot provide accommodations is the responsibility of the passenger (No luggage is allowed on the seats)

Airport ride’s needs to mention about the meeting point where both passenger and driver must agree too. Failure to meet the driver at the meeting point may incur further charges such as waiting time and extra car park or otherwise, The amount to be charged in such situation will be decided by Sky Cars Minicabs (subject to a minimum of £5.00)

No additional charge for any flight delays. If you need more time for custom clearance, immigration etc., it can be requested in the booking form (send the driver in 15, 30, 45, 60, 90 minutes from the flight landing time). 30minutes from the requested time will be given free waiting time, thereafter every minute will be charged at 20 pence (GBP) including parking charge. Your requested time will be adjusted accordingly, if your flight is delayed or early. It is noteworthy that 99% of our customers only pay fixed booking price

It is your responsibility to inform Sky Cars Minicabs if you could not locate the driver or change of ride/plan or if you missed the Flight/ferry/cruise connections, inform us the new flight/ferry/cruise details we will change the journey date/time without any charges otherwise there will be a charge you for that journey.( minimum £20)

We would try our best to provide the type of vehicle requested, if you are not sure what car you need please contact with us, because you may need a bigger car than you think. If car not confirmed with us the customer will be responsible for the delay.

Cancellation:

Cancellations can be made either by telephone 02086870707 by calling or by skycars@outlook.com. (Minimum 4 hours before booking time) In the event of cancellations the bookings by the Customer, compensation may be required from the Customer depending on the cost arrangements already made.

Sky Cars Minicabs must be notified about any changes that may occur to the reservation. If the changes are done before three hours of the reservation time, no charges will be applied. Any changes done within three hours of the requested time, charged may apply depending on the loss of allocated driver or the company.

Child Seats:

Please note that we provide child seats 1st free 2nd £10 and then £ 5 of charge as requested by the customers. We do our very best to ensure child seats are provided to the customer, but we cannot promise suitability for your child, or obtainability for your journey. Usage of child seats is entirely of the customer’s choice, and we cannot be held responsible or liable for their usage.

Sky Cars Minicabs will prosecute any person who causes damage to any Private Hire Vehicle booked through us.

Sky Cars Minicabs reserves the right to amend, add to, delete or revise the Reviews, any advertisement and/or web page posted on the Website at the Company’s sole discretion with or without notice.

The continuous feedbacks Sky Cars Minicabs receive from you counts a lot, it helps us to improve our service and we will send Emails and text

By using this web site or by preceding the Sky Cars Minicabs booking wizard, you agree that you will not:

1. Send proactively, receive, upload, download, use or reuse any information or material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of confidence, copyright, privacy or any other rights.

2. Commit or encourage a criminal offence.

3. Do anything which is contrary to the acceptable use policies of any connected networks and Internet standards Insert or knowingly or recklessly transmit or distribute a virus Seek unauthorized entry into back office.

4. Hack into any aspect of the Service.

5. Corrupt data.

6. Circumvent, or attempt to seek to circumvent, any of the security safeguards of the Sky Cars Minicabs Use the Service to cause annoyance, inconvenience or needless anxiety to Users or front-end viewers or others Send or provide any unsolicited advertising or other promotional material, commonly referred to as "Spam" by email or by any other electronic means; or Send email or any other type of electronic message with the intention or result of affecting the performance or functionality of any computer facilities Hold Sky Cars Minicabs , liable in relation to the accuracy, reliability, availability and performance of resources accessed through the Internet which, you acknowledge, are beyond their control and are not in any way warranted or supported by the Sky Cars Minicabs. Use the service other than for your personal use, and you acknowledge that the Sky Cars Minicabs shall not in any way whatsoever be liable to you or to any third party for any business losses (including without limitation any loss of profits, business or anticipated savings or for any destruction of data) suffered in any way whatsoever by you or any third partyUse the Service of Sky Cars Minicabs in a way that does not comply with the terms of any legislation or any license applicable to you or that is in any way unlawful

7. Sky Cars Minicabs is not responsible for any loss or damage or stealth to the passengers’ property (i.e. goods or luggage or any other) and/ or any other financial losses caused while loading and/or unloading and/or in the vehicle or trailer operated by us or our sub-contractors or kept in Sky Cars Minicabs’s storage place /any other storage place. Although we are pleased to help you, the passenger is responsible for any valuables/ treasures. For your own safety please take travel or necessary insurance. Do not leave vehicle/goods unattended if driver away from the vehicle for any reason.

Savings and promotions and conditions:

We’re up to 45% cheaper than any minicab company. Book from 45 minutes to 3 months in advance MPV, ESTATE Cars, Saloon l cars, or anything meet you require Vans, green cars… Pay by card, Cash or Account

Get £10 discount when your friends or family member book the Sky Cars Minicabs And £7 for their 1 st account job

Fixed price, no fear of extra charges (all fares come with confirmation text both customer and driver include 10 minutes waiting free)

10% student discount (we may need to ask your valid id card to confirm)10% pensioner discount

20% on your 5 th journey with us within 30 days of time period

If the journey is being cancelled 4 hours prior to the pick-up time, the payment will be fully refunded to the customer's debit/credit card.

If the journey is being cancelled 4 hours less than the pickup time will result in a charge, which will be decided by Sky Cars Minicabs depending on the pickup distance, place, parking or other charges subject to a minimum of £15.00 the rest of the payment will be refunded to the customer's debit/credit card.

Terms & Conditions:

Booking Information and Confirmation
1. A booking may be made by telephone, WhatsApp, email, through the company website, or the company mobile application.
2. The customer must provide accurate and complete information, including (where applicable):
  - Pick-up date and time
  - Pick-up and drop-off locations
  - Contact information for the customer and/or passenger
  - Flight number and hold-off time for airport collection
  - Any additional information reasonably required to provide the requested service.
3. The company will send a confirmation text and/or email, and the customer is responsible for checking that all booking details are correct. The company will not be liable for any delays, additional charges, or other issues arising from incorrect or incomplete information supplied by the customer.
4. Standard luggage refers to luggage weighing up to 22 kg. Customers travelling with oversized luggage, hard-shell cases, unusually shaped items, or a large quantity of luggage may be required to book a larger vehicle.
5. Luggage must be declared at the time of booking, must be stored in the vehicle's designated luggage area, and must not be carried inside the passenger compartment. If the luggage cannot be safely accommodated in the vehicle provided, the company reserves the right to refuse the booking, and cancellation charges may apply.
6. The customer must inform the company of any special requirements at the time of the booking, including (but not limited to):
  - Children requiring child seats
  - Animals travelling
  - Unusual or oversized luggage
  - Wheelchair and mobility equipment
  - Additional pick-up and/or drop-off locations
  - Any additional requirements that may affect the journey
7. Child seats must be requested at the time of booking. The first child seat costs £10, and each additional child seat costs £5. Child seats are subject to availability. The company cannot guarantee that a child seat will always be available and accepts no responsibility for any additional costs arising from its unavailability.
8. Once the booking details have been received, the company will provide a quotation. A booking will be confirmed once the customer has accepted the quotation and payment has been received.
9. Any changes requested after a booking has been confirmed, including changes to the route, collection time, destinations, passenger numbers, vehicle requirements, or special requirements, may result in additional charges or a revised quotation.
10. Additional short stops of up to 10 minutes may be requested during a journey and may incur an additional charge of up to £10.
11. Customers are expected to treat drivers with courtesy and respect. Drivers are not responsible for carrying luggage or accompanying customers to or from car parks unless expressly agreed in advance.
12. The company reserves the right to refuse a booking where it is unable to safely, legally, or reasonably accommodate any requested special requirements.
13. The company reserves the right to cancel a booking if the driver arrives at the pick-up location and undisclosed special requirements cannot be safely or reasonably accommodated.
Privacy and Data Protection
1. The company will collect, store, and process personal information in accordance with applicable data protection laws and regulations.
2. By making a booking, the customer acknowledges that the company may use the information provided to arrange, manage, and fulfil the requested service.
Waiting Time and Additional Charges
1. Unless otherwise agreed, each booking includes up to 10 minutes of free waiting time.
2. Waiting time begins as follows:
  - For immediate bookings, once the driver has arrived at the confirmed pick-up point.
  - For pre-booked bookings, at the agreed pick-up time, provided that the driver has arrived.
  - For airport bookings, at the customer-specified hold-off time.
3. If the free waiting period is exceeded, additional waiting charges will apply at the following rates, and the final price will be updated accordingly.
  - Saloon: £30 per hour
  - Estate: £45 per hour
  - MPV: £60 per hour
  - Executive: £80 per hour
Payment
1. Payment must be made using a payment method accepted by the company at the time of booking. Accepted payment methods include debit cards, credit cards, and any online payment methods offered by the company.
2. A booking will not be confirmed until payment has been received. Where payment is not received, the company reserves the right to refuse or cancel the booking.
3. Digital receipts are available upon request. Customers must provide a valid email address to receive a receipt.
4. If a payment is declined or cannot be processed, the company reserves the right to request an alternative payment method or cancel the booking.
5. Where fraudulent payment details have been provided, the company reserves the right to recover any outstanding amounts, together with any reasonable administrative or recovery costs permitted by law.
Airport Bookings
1. Airport collections include up to 30 minutes of free waiting time after landing, unless otherwise agreed with the company.
2. The customer must provide an accurate flight number and hold-off time when making an airport collection booking.
3. The customer is responsible for ensuring that the flight number and hold-off time provided are accurate. The company will not be responsible for any delays, additional charges, or disruption to the service resulting from incorrect information being supplied.
4. The company will monitor the flight using publicly available flight tracking services and, where reasonably possible, adjust the driver's arrival time to reflect delays or early arrivals.
5. The company cannot guarantee the accuracy of information provided by airlines or third-party flight tracking services and accepts no liability for delays, changes, or disruptions beyond its reasonable control.
6. The company will accommodate flight delays free of charge for up to two hours where the delay occurs before the flight lands. Where a flight is delayed by more than two hours, additional waiting charges of up to £50 may apply, or the booking may be cancelled due to the length of the delay. Where a booking is cancelled due to an excessive flight delay, no refund will be issued.
7. If a flight arrives at a different terminal due to circumstances beyond the company's control, an additional charge of £20 may apply.
8. Airport parking charges, drop-off fees, tolls, and any other airport-imposed charges are not included in the original quotation unless expressly stated. Where applicable, these charges will be added to the final price.
9. Customers are responsible for checking the collection point or meeting instructions provided by the company or driver. Failure to follow these instructions may result in additional charges, including a £5 waiting fee.
10. Airport bookings remain subject to all other terms and conditions set out by the company.
Cancellations and No-shows
1. Customer Cancellations
  1. Customers may cancel a booking by contacting the company using the contact details provided at the time of booking. A minimum of seven hours' notice must be provided to avoid cancellation charges.
  2. Where sufficient notice is not provided, the company reserves the right to charge a cancellation fee of £20 to £50, depending on the booking, or up to the full cost of the booking where applicable.
  3. Any costs already incurred by the company, including parking charges, waiting time, tolls, or airport fees, may also be charged.
2. No-Shows
  1. If the customer cannot be contacted after the included waiting period has expired, the booking may be treated as a no-show, and the driver will leave the pick-up location.
  2. No-show bookings may be subject to cancellation charges and any additional costs already incurred.
3. Company cancellations
  1. The company reserves the right to refuse or cancel any booking where it reasonably suspects fraudulent, unlawful, or dangerous activity, including (but not limited to) fraudulent bookings, the transportation of illegal goods, or any conduct that may place the driver, passengers, or members of the public at risk.
  2. The company reserves the right to provide a suitable alternative vehicle where circumstances require it. Where the alternative vehicle results in an additional cost, the company may charge the customer accordingly.
  3. The company reserves the right to cancel a booking if the requested vehicle is unavailable due to severe weather, road closures, vehicle breakdowns, traffic incidents, driver illness, or other circumstances beyond the company's control. In such cases, the company will make reasonable efforts to notify the customer as soon as practicable.
  4. The company reserves the right to cancel a booking where continued waiting would significantly affect other scheduled bookings.
Liability
1. Prohibited Items
  1. The company will not carry any items that are illegal, dangerous, hazardous, explosive, or otherwise prohibited by law.
  2. Customers are responsible for ensuring that any luggage or property transported is lawful, safely packed, and suitable for carriage.
2. Personal Belongings and Lost Property
  1. Customers are responsible for ensuring that all personal belongings, luggage, and other items are removed from the vehicle at the end of the journey.
  2. Where a customer leaves an item in the vehicle, and the driver is required to return it, a minimum charge of £20 may apply.
  3. The company accepts no responsibility for the loss of or damage to personal belongings left in the vehicle unless caused by the company's negligence.
  4. The company will make reasonable efforts to assist customers in recovering lost property.
  5. The company reserves the right to charge a reasonable administration, storage, or delivery fee where additional costs are incurred in returning such items.
3. Delays and Events Beyond the Company's Control
  1. The company accepts no responsibility for delays or failure to provide the service where caused by circumstances beyond its reasonable control, including, but not limited to, severe weather, road closures, traffic, accidents, vehicle breakdowns, industrial action, or other unforeseen events.
  2. Nothing in these terms and conditions excludes or limits any liability that cannot legally be excluded or limited under the laws of England and Wales.
Passenger Conduct and Vehicle Care
1. Eating, drinking, consuming alcohol, smoking, or vaping is not permitted in company vehicles unless expressly permitted by the driver.
2. Use of the vehicle's air conditioning may incur an additional charge of up to £20.
3. Customers are solely responsible for any damage or excessive soiling caused by themselves or anyone travelling under their booking.
4. The company reserves the right to charge a cleaning fee where additional cleaning is required, including (but not limited to) spills, mud, vomit, or other contamination requiring professional cleaning. Standard charges begin at £50.
5. The company reserves the right to refuse transport or terminate a journey where a passenger behaves in an abusive, threatening, dangerous, or unlawful manner, or where their behaviour may affect the safety or comfort of the driver, passengers, or vehicle.
Complaints
1. Customers who wish to make a complaint should contact the company using the contact details provided on the company's website, mobile application, or booking confirmation. The company will make reasonable efforts to investigate and resolve all complaints promptly.
2. Customers are encouraged to raise any concerns during the journey or within three hours of its completion.
Governing Law
1. These terms and conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Changes to the Terms and Conditions
1. The company reserves the right to amend these terms and conditions at any time. Any changes will take effect once published on the company's website, mobile application, or other official communication channels.

Liability:

Sky Cars Minicabs services Ltd to cancel all services and provide up to 100% of the refunds (within 7 days of the original booking date), in the event of circumstances beyond their control. If a car breaks down during the journey, Royal Cars will provide an alternative with a practical time allowance.

Termination:

No refunds will be given for journeys terminated part way through the hire, full fare will be due to the driver and/or invoice issued if the journey is not pre-paid.

Sky Cars

Your Consent:

By using Our Site, You consent to Our Privacy Policy. If you do not consent, do not use Our Site. From time to time We may update Our Privacy Policy and Your continued use of Our Site constitutes Your acceptance of any updates. The latest Policy will be shown on this page with the date of the last revision, and it is your responsibility to review such changes from time to time.

Data Controller

The data controller is Sky cars

Data We Collect:

We collect data provided by members of the public when they register to become Members as well as specific information relating to travel requests including:

Contact information such as Your name, address, email address and telephone numbers
Pick-up dates and times of travel
Pick-up and drop-off locations
Number of passengers to be collected
Number of bags / items of luggage to be collected
Your current location – this is only collected when You use the 'cross Sky cars hairs' feature to specify a pick-up or drop-off location and Your browser supports geo-location
Information resulting from use of Our Site including but not limited to computer, browser and connection information, IP addresses, statistics on page views

You may view Our Site without registration (or without logging in if you are a Member), in which case We will not collect any personally identifiable information.

Cookies:

We use cookies to allow You to start a session when logging into Our Site, and to enable your browser to remember Your username between sessions for Your convenience. Your browser must have cookies enabled to use Our Services.

We also use cookies to track referrals from affiliate sites.

Data Protection

We implement various security measures to protect Your data when You use Our Site. All information is transferred encrypted using industry-standard SSL/TLS technology. Access to Your account is protected by your username/password combination, which is for Your exclusive use and must not be shared with anybody else. It is Your responsibility to choose a password which cannot easily be guessed and not to disclose Your password to anybody, including anyone representing or claiming to represent Us. All Our server systems are housed in a secure data centre located in the UK, to which physical access is strictly controlled and monitored.

Any credit/debit card names, numbers or equivalent used to effect any payment while using Our Site are transferred directly from Your browser to a third-party payment handler and are not processed by Our system. Our Privacy Policy therefore does not cover the protection of Your payment details. Any privacy policy provided by the relevant third party applies instead.

Use of Data:

We use data to enable Members to book Hackney Carriage (Minicab) and Private Hire transport services via Our Site, send email confirmations of such bookings or cancellations thereof, to forward messages from transport providers concerning your bookings via Our Site, to facilitate third party payment card processing and data dispatch system (the "Dispatch System") synchronisation and to provide necessary customer support to Members.

In addition We may use collected data

To provide Members with relevant news and information about Our Site, Our company and Our services (the "Services") where Members have given their prior permission to Us. We will reserve the right to send any information that We believe may affect Our Service to Members, including: confirmation of changes to account and password details, notice of service interruptions or suspected unauthorised activity on Your account
To improve Our Services provided to Our Members

Disclosure of Data:

When You use Our Service We must share some of Your details with the Private Hire Operator (the "Provider") You choose to undertake your transfer. We may also share Your details with this Provider's Dispatch System. Such details include name, telephone number, email address, planned pick-up and drop-off locations, travel date and time, number of passengers and number of bags/items of luggage.

We will also share Providers' contact details with Members. Such details may include name, address and telephone numbers.

Outside the provision of Our Services to Members, We will not sell, rent, trade or transfer Your personally identifiable information to other third parties. However, such information may be released:

Where required for Us to comply with the law and any legal investigation
If We sell all or part of Minicab Sky Cars and/or its assets to a third party

We may disclose aggregated non personally-identifiable information to other parties for research, marketing, advertising or other purposes.

Retention of Data:

Data may be retained for as long as your account is active. If we suspend or terminate your account we reserve the right to destroy without notice any of your data held or alter it in such a way as it is no longer personally identifiable, and Our Privacy Policy will cease to apply to such information.

Deletion of Data:

If you request termination of Your account, Your data will be erased within seven days. You must create a new account if you want to use our services again after Your account is terminated.

Access to Data:

If You require a copy of information We hold about You, please contact the Sky cars Data Controller.

Sky Cars Minicabs - The Minicab Magnet

Our Services

London Airport Transfers

Airport to Airport

City Transfers

Seaport Transfers

Our Cars

Saloon Car

Executive Car

MPV

Terms & Conditions